Red Loyalty Offer Terms and Conditions

Red Loyalty offer

Telecel appreciates you for choosing us and for your continuous usage. To reward your loyalty, every recharge done via Telecel Cash, credit transfer or 3^rd party platform and bundle purchase via Telecel cash earn you Red Coins.

These Red Coins can be redeemed for amazing rewards from Telecel and our strategic partners. Simply stay active, top up and purchase bundles and build more Red Coins.

Terms and Conditions

• There are 2 channels through which you can check and redeem Red Coins.

• • USSD (*533#)
  • Telecel Play https://bit.ly/TelecelPlayGhana
• This offer is available to all mobile prepaid and Hybrid subscribers both Consumer & Enterprise.
• Red Coins are earned via all top up channels i.e. Telecel cash, credit transfer and third party platforms (eg, Banking Apps, MyTelecel App, Telecel Web).
•  Every 10p of recharge accrues 1 coin.
• P2P transfer does not count as recharge hence cannot accrue Red Coins.
• SOS recharge does not accrue Red Coins.
• In an event a customer tops up to pay off SOS owed, Red Coins will be earned per the remainder of the airtime left after the deduction. Eg. If a customer owes Ghc2 SOS and tops up Ghc5, Red Coins will be earned on the remaining Ghc3 airtime left.

Red Coins Build Up Model – Usage.

• Every usage of the customer will accrue Red Coins.
• Bundle purchase via Telecel cash accrues 1coin for every 10p.
• Where a customer purchases a bundle for another customer, both parties will not accrue coins for that purchase.

Red Coins Accumulation:

• Accumulated Red coins in the Red loyalty bucket are valid for a year. E.g. Accumulated Red coins from October 2021 will expire end of September 2022 if they have not been used up.
• Customers will be notified through sms 3 days prior to old Red Coins expiry .
• Red coins redemptions are deducted on a first in, first out basis.
• There is no cap on the number of accumulated Red Coins.  Red coins are accumulated as many times as possible from the recharges and usages over a period.
• In the case of airtime purchase for someone via Telecel cash, the B party will be credited with the Red Coins per the transaction.

Reward Redemption:

• A customer can redeem any item as specified in the redemption grid.
• Once a selected item is redeemed, an equivalent accumulated Red Coins per the designated allocation of the prize item will be deducted.
• A customer can redeem countless number of talk time and data from the reward table provided there is sufficient Red Coins to redeem the prize.
• Customers can opt to redeem only a portion or all of their Red coins.
• All airtime and data redeemed is valid for 7 days.
• Discount vouchers redeemed for Strategic partners is valid for 90days.
• Customer can view and redeem offers from Strategic Partners on Telecel Play( https://bit.ly/TelecelPlayGhana)

Red Coins Redemption Grid:

Acceptance of the Terms of Use

• The following provisions define the terms and conditions governing this offer. By subscribing to the usage of this offer, the Subscriber shall be deemed to have consented and agreed to these Terms and Conditions and be bound accordingly.
• All Subscribers warrant that they have read carefully and have understood fully these Terms and Conditions. These terms and conditions are in addition to the standard terms and conditions of Ghana Telecommunications Company Limited (Telecel Ghana), which can be found on our website (www.Telecel.com.gh).