Roaming Bundles FAQs

Q1. What are Roaming bundles?

Ans: Roaming Bundles are packs of services with allocation for either data only or voice only or voice and data to be used abroad.

Q2. Who is this offer for?

Ans: All Telecel pre-paid and post-paid customers.

Q3. How can I purchase roaming bundles?

 Ans: For post-paid customers, dial *5959# and for Telecel prepaid customers, dial *150# to subscribe.

Q4. When can I purchase roaming bundles?

Ans: Roaming bundles can be bought before you travel or when you are abroad.

Q5. What is the validity of the Roaming bundles?

 Ans: ALL bundles have 30 days validity.

Q6. How can I check my roaming balance check balance?

 Ans: For pre-paid Dial *126# & *124#.

Q7. Do Roaming bundles rollover?

Ans: Yes, only when you bundle again before your expiry date otherwise it would expire.

Q8. I have a post-paid number. Can I purchase Telecel Roaming bundles?

Ans: Yes. Dial *5959#.

Q9. What happens when I exhaust my bundle?

Ans: You will be charged from your Main Account on PAYG for voice and data if you don’t opt-out from PAYG data browsing but if you do, only Voice would be PAYG.

Q10. Can I purchase these bundles whilst roaming?

Ans: Yes, this bundle can be purchased both in Ghana and abroad.

Q11. Can I activate roaming bundles in Ghana before I travel?

Ans: Yes . Roaming Bundles can be activated before or after travel.

Q12. Can I use the bundle in Ghana?

Ans: No. The bundle can only be used abroad.

Q13. Is the bundle for all countries?

Ans: No, only selected Countries mainly Telecel operators. Be sure to check the operator list before buy.